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Views 272  l   Votes 2  l   2018.12.26 14:34

[Notice] “Santa Clauster’s Presents!” event period extension   [5]

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    Hello, this is Natara.


    We will be extending “Santa Clauster’s Presents!” event until December 28th.
    Some users have reported to us that they were not able to claim rewards at “Santa Clauster’s Presents!” event page and we have discovered that there is a device-related issue where the rewards could not be exchanged.


    Therefore, we have decided to extend the event period so that all the captains can exchange their collected socks for the rewards.


    Event Name: Santa Clauster’s Presents!
    Initial Event Period: Dec. 14th 18:00 ~ Dec. 26th 15:00 (UTC+9)
    Event page extension period: Until Jan. 2nd 24:00 (UTC+9)


    * Please note that only the open period for the event page will be extended. Therefore, you will no longer be able to collect “Christmas socks” as well as “Special Christmas socks” after Dec. 26th 15:00 (UTC+9).


    We would like to apologize to all the users who experienced inconvenience.


    We will continue to put our best efforts to make your time in Midgard more enjoyable!


    Thank you.

    • Calludus 2018.12.26 22:16
      Thanks for the extend but the problem still persists on this device. Though I claimed mine using my other phone and I don't want to delete apps again for that claim. I have some extras but yeah maybe I let that be lost.
      At least even just two more days we can able to get ruins from Clauster and Rebecca. I guess that would be more worthy also from the dead chat incident two days ago.
    • Kappersnapper 2018.12.26 23:38
      I could not even visit the page in the first place as I am greeted with the Error 403 whenever I do. Oh well, no Xmas for me. :/
    • -Zombina- 2018.12.27 01:25
      The problem is still there for me still can't claim the rewards
    • Utaha 2018.12.27 02:15
      An extension doesn't fix the problem. It just extends ones ability to not collect, lol
    • Luscious-Fiend 2018.12.29 18:14
      I would like to add that I bought the Christmas package yesterday and have not received it yet. It seems that the App Store for my ios has not received a receipt or my bank account. I do not want to miss the package but I cannot risk being charged for two of them. Please allow those like myself to obtain the Christmas package after the event ends in case it never comes. I shall continue to wait in case there is a delay of some kind and I receive my purchase after all.

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