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Views 417  l   Votes 48  l   2020.06.02 10:06

[Notice] Server Normalization and Compensation   [4]

Natara    Lv.  2
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    Have a good day!
    https://bs.visualshower.com/en/1375744
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    932x256_en.jpg

     

    We sincerely apologize for every user who experienced inconvenience due to the server maintenance that took place since last weekend.

     

    From May 30th 08:00 (UTC+9) to June 2nd 07:00 (UTC+9), Blustone could not be accessed due to the issue that happened on the single service server.

     

    Currently, all the relevant issues have been solved and you'll be able to enjoy the game normally.

     

    Once again, we sincerely apologize for the inconvenience regarding the service connection issue for the past few days. Because this issue happened to every user, we sincerely ask for your understanding that respective and precise compensation handling is difficult.

     

    Every user will be compensated with the following compensation:

     

    <Compensation Details>

    - 1 ★4 Request x2

    - 1 ★3 Selection Request x2

    - 300 Manda x2

    - 500 Fuels x2

    - 50000 Rupees x2

    - 10 Metron Crystals x2

    - 1500 Mirage Fragments x2

    - 2000 Medals of Honor x2

     

    * According to the opinions of global users, all compensation will be supplied in twice the amount.

     

    <Event Extension Details>

    - Midgard Sweet Festival! Get the Chocolate Sticks!

    - A Surprise Search has begun! Look for the ★4 Hunter!

    - Red’s Bamboo Leaf Airlift Operation!

    The above events will be extended for one week.

     

    We will work hard to prevent the same issue from happening again.

     

    Thank you.

    • potatolover200 2020.06.02 11:11
      I didn’t get the compensation
    • Natara 2020.06.02 15:28 SECRET

      "This is a secret article."

    • Lightningwolf8 2020.06.02 11:16
      We don’t need it after the troubles the visual shower team had to face. It was a inconvenience for everyone. Just think, potatolover200, if they never got the app up and running again in such of a timely manner, we may not be in this positive position. Count the blessing not what you don’t/ didn’t get.
    • Izathiel 2020.06.02 15:18 SECRET

      "This is a secret article."


    List of Articles
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    Sticky [Update] 2.5.7.6 Hotfix Modifications   [5] file Natara 2020.07.06 237
    Sticky [Notice] Blustone 2.5.8.0 Update Schedule Preview   [10] file Natara 2020.07.03 349
    Sticky [Update] Blustone 2.5.7.5 Preview   [5] file Natara 2020.07.03 286
    Sticky [Notice] Blustone Guild Blitz System Changes   [4] file Natara 2020.03.30 499
    Sticky [Notice] Notice for Blustone Contents Update Plan   [12] file Natara 2020.03.17 787
    Sticky [News] Hunter, Jewel, and Outfit Drop Rate - December 30th, 2019   [0] file VSpang 2019.05.24 1551
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    14 [Update] 2.5.3.2 Update Preview – Completed   [0] file Natara 2019.10.22 261
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    12 [Update] 2.5.5.0 Update Preview   [4] file Natara 2019.12.18 313
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    10 [Update] 2.5.7.0 Update Preview   [4] file Natara 2020.02.17 287
    9 [Update] Blustone 2.5.8.0 Preview   [10] file Natara 2020.04.02 1425
    8 [Update] Dispatch Time Reduction, Jewel Removal Cost Deletion Preview   [5] file Natara 2020.02.04 427
    7 [Update] Episode 14 Update   [0] file Natara 2019.05.31 206
    6 [Update] Episode 15 Update & Episode Level Adjustment!   [5] file Natara 2019.07.12 1524
    5 [Update] Episode 17 Update   [3] file Natara 2019.11.22 598
    4 [Update] Episode “Epilogue” Update & Level Adjustment!   [2] file Natara 2019.12.27 2110
    3 [Update] Fishing Changes Preview Notice   [7] file VSpang 2019.05.16 267
    2 [Update] New Content! The "Guild Blitz" Notice   [4] file Natara 2019.08.16 909
    1 [Update] New Content! The "Guild Blitz" System Notice   [2] file Natara 2019.08.22 6930
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