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Views 417  l   Votes 48  l   2020.06.02 10:06

[Notice] Server Normalization and Compensation   [4]

Natara    Lv.  2
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    Have a good day!
    https://bs.visualshower.com/en/1375744
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    932x256_en.jpg

     

    We sincerely apologize for every user who experienced inconvenience due to the server maintenance that took place since last weekend.

     

    From May 30th 08:00 (UTC+9) to June 2nd 07:00 (UTC+9), Blustone could not be accessed due to the issue that happened on the single service server.

     

    Currently, all the relevant issues have been solved and you'll be able to enjoy the game normally.

     

    Once again, we sincerely apologize for the inconvenience regarding the service connection issue for the past few days. Because this issue happened to every user, we sincerely ask for your understanding that respective and precise compensation handling is difficult.

     

    Every user will be compensated with the following compensation:

     

    <Compensation Details>

    - 1 ★4 Request x2

    - 1 ★3 Selection Request x2

    - 300 Manda x2

    - 500 Fuels x2

    - 50000 Rupees x2

    - 10 Metron Crystals x2

    - 1500 Mirage Fragments x2

    - 2000 Medals of Honor x2

     

    * According to the opinions of global users, all compensation will be supplied in twice the amount.

     

    <Event Extension Details>

    - Midgard Sweet Festival! Get the Chocolate Sticks!

    - A Surprise Search has begun! Look for the ★4 Hunter!

    - Red’s Bamboo Leaf Airlift Operation!

    The above events will be extended for one week.

     

    We will work hard to prevent the same issue from happening again.

     

    Thank you.

    • potatolover200 2020.06.02 11:11
      I didn’t get the compensation
    • Natara 2020.06.02 15:28 SECRET

      "This is a secret article."

    • Lightningwolf8 2020.06.02 11:16
      We don’t need it after the troubles the visual shower team had to face. It was a inconvenience for everyone. Just think, potatolover200, if they never got the app up and running again in such of a timely manner, we may not be in this positive position. Count the blessing not what you don’t/ didn’t get.
    • Izathiel 2020.06.02 15:18 SECRET

      "This is a secret article."


    List of Articles
    No. Subject Author Date Views
    Sticky [Update] 2.5.7.6 Hotfix Modifications   [6] file Natara 2020.07.06 326
    Sticky [Notice] Blustone 2.5.8.0 Update Schedule Preview   [10] file Natara 2020.07.03 395
    Sticky [Update] Blustone 2.5.7.5 Preview   [7] updatefile Natara 2020.07.03 308
    Sticky [Notice] Blustone Guild Blitz System Changes   [4] file Natara 2020.03.30 503
    Sticky [Notice] Notice for Blustone Contents Update Plan   [12] file Natara 2020.03.17 793
    Sticky [News] Hunter, Jewel, and Outfit Drop Rate - December 30th, 2019   [0] file VSpang 2019.05.24 1556
    Sticky [News] Game Usage Policy   [4] file Natara 2018.01.16 2721
    196 [Notice] 1-Year Anniversary Global Sharing Event Results!   [8]  Natara 2018.05.29 876
    195 [Notice] 1.3.9.0 Update Information Preview   [12]  Natara 2018.05.29 1288
    194 [Notice] 1.3.9.0 Update Schedule Guide   [5]  Natara 2018.06.07 736
    193 [Notice] Server Maintenance Schedule   [2]  Natara 2018.06.14 549
    192 [Notice] Server Maintenance Extension and Compensation Guide   [13]  Natara 2018.06.14 457
    191 [Notice] Changes to Fight Club and Mirage Ruins   [3]  Natara 2018.06.15 500
    190 [Notice] Fight Club and Mirage Ruins Balance Changes Information   [6]  Natara 2018.06.15 623
    189 [Notice] 1.3.9.1 Update Details Notice   [6]  Natara 2018.06.15 649
    188 [Notice] Mirage Ruins Connection Problems   [10]  Natara 2018.06.18 673
    187 [Notice] Server Maintenance Notice (Complete)   [0]  Natara 2018.06.19 10
    186 [Notice] 1.4.0.0 Update Info Notice   [5]  Natara 2018.06.20 526
    185 [Notice] Server Maintenance Schedule   [1]  Natara 2018.06.21 178
    184 [Notice] Equipment Update Information   [24] file Natara 2018.06.21 22039
    183 [Notice] Some Users Experiencing Connection Failure Information   [2]  Natara 2018.06.22 408
    182 [Notice] 1.4.1.0 Update Info Notice   [2]  Natara 2018.06.27 562
    181 [Notice] ★ 1 Hunter Trace Exchange Information   [2]  Natara 2018.06.28 212
    180 [Notice] Fight Club Battle Time Error Guide   [3]  Natara 2018.06.29 267
    179 [Notice] 1.4.2.0 Update Preview   [1]  Natara 2018.07.04 586
    178 [Notice] Sudden Death and AI Changes Preview   [9]  Natara 2018.07.04 881
    177 [Notice] 1.4.2.0 Update Delay Notice (Partial Update Applied)   [7]  Natara 2018.07.06 290
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