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Views 467  l   Votes 9  l   2020.12.22 17:25

[Notice] Event Period Change Error Notice (Additional Compensation)   [7]

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    Hello, Captains of Midgard! Natara is here!

     

    We sincerely apologize for the changes regarding the starting time of "Jack's Treat!" & "A Surprise Search has begun! Look for the ★4 Hunter!" & "Audrey’s Bar Remodeling Project!" events that were held on December 17th.

     

    An unpredicted issue aroused during the final confirmation process before the event started. Thus, the starting time of the event was abruptly changed from December 17th 15:00 to 16:00 (UTC+9).

     

    Once again, we sincerely apologize for the confusion and any inconveniences our Captains may have experienced by the time changes without any prior notice.

     

    We will make sure to pay closer attention to the event progress and notice process so that our Captains would not have to face the same inconvenience. We will work harder to prevent the same issue from happening again.

     

    We sincerely apologize for the inconvenience and will supply the compensation on December 22nd to Schumann's Hunter Supply Station.

     

    <Compensation Details>

    500 Free Manda + 300 Free Manda

     

    We sincerely apologize that the compensation, which was planned to be supplied on December 22nd, got delayed to December 23rd.
    Please note that additional compensation is planned to be supplied on December 24th.

     

    We will work hard to provide better service for our Captains.

     

    Thank you.

    • D4R3 2020.12.23 00:09
      Ummm... I didn't get any compensation reward today and its December 22 here in our place.
    • metamorphic 2020.12.23 02:05
      Same here
    • Natara 2020.12.23 17:13
      Hello Captains,

      We sincerely apologize that differences occurred between the stated supply date and the supply process date.
      We are currently supplying compensations, but we sincerely ask for your understanding that it might take some more time to supply the compensations to all of our Captains.
      We are sorry for the delay and we sincerely thank you for your patience.

      Please feel free to contact us anytime through our "Support" page if you have any questions!
      Thank you.
    • Natara 2020.12.24 12:25
      Hello Captains,
      Thank you for the wait!

      Please note that currently, the compensation has been supplied.
      Please check your Schumann's Hunter Supply Station after restarting the app.

      Please feel free to contact us anytime through our "Support" page if you cannot check the compensation normally.
      Thank you.
    • VincentClone 2021.01.02 18:24
      Thank you
    • USER335B98 2021.01.10 02:23
      Same here
    • Natara 2021.01.11 11:59 SECRET

      "This is a secret article."


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