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Views 417  l   Votes 48  l   2020.06.02 10:06

[Notice] Server Normalization and Compensation   [4]

Natara    Lv.  2
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    Have a good day!
    https://bs.visualshower.com/en/1375744
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    932x256_en.jpg

     

    We sincerely apologize for every user who experienced inconvenience due to the server maintenance that took place since last weekend.

     

    From May 30th 08:00 (UTC+9) to June 2nd 07:00 (UTC+9), Blustone could not be accessed due to the issue that happened on the single service server.

     

    Currently, all the relevant issues have been solved and you'll be able to enjoy the game normally.

     

    Once again, we sincerely apologize for the inconvenience regarding the service connection issue for the past few days. Because this issue happened to every user, we sincerely ask for your understanding that respective and precise compensation handling is difficult.

     

    Every user will be compensated with the following compensation:

     

    <Compensation Details>

    - 1 ★4 Request x2

    - 1 ★3 Selection Request x2

    - 300 Manda x2

    - 500 Fuels x2

    - 50000 Rupees x2

    - 10 Metron Crystals x2

    - 1500 Mirage Fragments x2

    - 2000 Medals of Honor x2

     

    * According to the opinions of global users, all compensation will be supplied in twice the amount.

     

    <Event Extension Details>

    - Midgard Sweet Festival! Get the Chocolate Sticks!

    - A Surprise Search has begun! Look for the ★4 Hunter!

    - Red’s Bamboo Leaf Airlift Operation!

    The above events will be extended for one week.

     

    We will work hard to prevent the same issue from happening again.

     

    Thank you.

    • potatolover200 2020.06.02 11:11
      I didn’t get the compensation
    • Natara 2020.06.02 15:28 SECRET

      "This is a secret article."

    • Lightningwolf8 2020.06.02 11:16
      We don’t need it after the troubles the visual shower team had to face. It was a inconvenience for everyone. Just think, potatolover200, if they never got the app up and running again in such of a timely manner, we may not be in this positive position. Count the blessing not what you don’t/ didn’t get.
    • Izathiel 2020.06.02 15:18 SECRET

      "This is a secret article."


    List of Articles
    No. Subject Author Date Views
    Sticky [Update] 2.5.7.6 Hotfix Modifications   [6] file Natara 2020.07.06 326
    Sticky [Notice] Blustone 2.5.8.0 Update Schedule Preview   [10] file Natara 2020.07.03 395
    Sticky [Update] Blustone 2.5.7.5 Preview   [7] updatefile Natara 2020.07.03 308
    Sticky [Notice] Blustone Guild Blitz System Changes   [4] file Natara 2020.03.30 503
    Sticky [Notice] Notice for Blustone Contents Update Plan   [12] file Natara 2020.03.17 793
    Sticky [News] Hunter, Jewel, and Outfit Drop Rate - December 30th, 2019   [0] file VSpang 2019.05.24 1556
    Sticky [News] Game Usage Policy   [4] file Natara 2018.01.16 2721
    96 [Notice] v1.1.8 Patch Notes   [1]  VSpang 2017.11.02 216
    95 [Notice] Modification on Recruitment Probability   [1] file Natara 2019.12.24 215
    94 [Notice] ★ 1 Hunter Trace Exchange Information   [2]  Natara 2018.06.28 212
    93 [Notice] 1.4.3.0 Update Delay Notice   [3]  Natara 2018.07.27 211
    92 [Notice] General Chat Server Maintenance, March 13th (Tues)   [3]  Natara 2018.03.13 211
    91 [Notice] v1.1.7 Patch Notes   [6]  VSpang 2017.10.27 209
    90 [Notice] Winners of “Happy Black Friday!” Event!   [1] file Natara 2019.12.19 206
    89 [Update] Episode 14 Update   [0] file Natara 2019.05.31 206
    88 [Notice] 2.1.3.0 Update Preview   [2] file VSpang 2019.03.08 206
    87 [Notice] Issue Regarding Game Play Unavailable with Black Screen   [10] file Natara 2019.08.30 205
    86 [Notice] Find the Owner of the Hunter’s Voice! Winners Announcement!!   [4]  Natara 2018.12.05 205
    85 [Notice] Fight Club, Guild Blitz, and Manda Products   [0] file Natara 2020.06.02 204
    84 [Notice] iOS Delayed Update Notice   [12]  Natara 2018.11.27 201
    83 [Notice] Excavation Association and Auto-Combat Reward Issue   [4]  VSpang 2017.08.21 200
    82 [Notice] The New “A Must-have Package for Beginners!” Now on Sale!   [1] file Natara 2019.08.08 196
    81 [Notice] Server Maintenance April 1st (Monday) 14:00 - 16:00 (UTC+9)   [0]  VSpang 2019.03.27 195
    80 [Update] 2.1.9.0 Update Preview   [4] file Natara 2019.07.17 194
    79 [Notice] Recommendations & Invitation Reward Distribution Date   [0]  VSpang 2017.11.23 194
    78 [Notice] Scheduled Maintenance Today (Friday, October 20)   [3]  VSpang 2017.10.20 194
    77 [Notice] Thank You for Recruiting Event! Results Revealed!   [0]  VSpang 2019.02.13 191
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