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Views 417  l   Votes 48  l   2020.06.02 10:06

[Notice] Server Normalization and Compensation   [4]

Natara    Lv.  2
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    https://bs.visualshower.com/en/1375744
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    932x256_en.jpg

     

    We sincerely apologize for every user who experienced inconvenience due to the server maintenance that took place since last weekend.

     

    From May 30th 08:00 (UTC+9) to June 2nd 07:00 (UTC+9), Blustone could not be accessed due to the issue that happened on the single service server.

     

    Currently, all the relevant issues have been solved and you'll be able to enjoy the game normally.

     

    Once again, we sincerely apologize for the inconvenience regarding the service connection issue for the past few days. Because this issue happened to every user, we sincerely ask for your understanding that respective and precise compensation handling is difficult.

     

    Every user will be compensated with the following compensation:

     

    <Compensation Details>

    - 1 ★4 Request x2

    - 1 ★3 Selection Request x2

    - 300 Manda x2

    - 500 Fuels x2

    - 50000 Rupees x2

    - 10 Metron Crystals x2

    - 1500 Mirage Fragments x2

    - 2000 Medals of Honor x2

     

    * According to the opinions of global users, all compensation will be supplied in twice the amount.

     

    <Event Extension Details>

    - Midgard Sweet Festival! Get the Chocolate Sticks!

    - A Surprise Search has begun! Look for the ★4 Hunter!

    - Red’s Bamboo Leaf Airlift Operation!

    The above events will be extended for one week.

     

    We will work hard to prevent the same issue from happening again.

     

    Thank you.

    • potatolover200 2020.06.02 11:11
      I didn’t get the compensation
    • Natara 2020.06.02 15:28 SECRET

      "This is a secret article."

    • Lightningwolf8 2020.06.02 11:16
      We don’t need it after the troubles the visual shower team had to face. It was a inconvenience for everyone. Just think, potatolover200, if they never got the app up and running again in such of a timely manner, we may not be in this positive position. Count the blessing not what you don’t/ didn’t get.
    • Izathiel 2020.06.02 15:18 SECRET

      "This is a secret article."


    List of Articles
    No. Subject Author Date Views
    Sticky [Update] 2.5.7.6 Hotfix Modifications   [6] file Natara 2020.07.06 324
    Sticky [Notice] Blustone 2.5.8.0 Update Schedule Preview   [10] file Natara 2020.07.03 392
    Sticky [Update] Blustone 2.5.7.5 Preview   [7] updatefile Natara 2020.07.03 308
    Sticky [Notice] Blustone Guild Blitz System Changes   [4] file Natara 2020.03.30 503
    Sticky [Notice] Notice for Blustone Contents Update Plan   [12] file Natara 2020.03.17 793
    Sticky [News] Hunter, Jewel, and Outfit Drop Rate - December 30th, 2019   [0] file VSpang 2019.05.24 1556
    Sticky [News] Game Usage Policy   [4] file Natara 2018.01.16 2721
    356 [Update] 2.5.3.2 Update Preview – Completed   [0] file Natara 2019.10.22 261
    355 [Update] 2.5.3.0 Update Preview   [8] file Natara 2019.10.14 407
    354 [Notice] Hunter Balance Changes - Edited   [14] file Natara 2019.10.10 489
    353 [Notice] Winners of “Benefits as Full as a Full Moon!” Event & “Midgard Midgard Quiz King!” Event!   [0] file Natara 2019.10.02 182
    352 [Notice] Guild Blitz Reward Changes Preview   [1] file Natara 2019.10.02 411
    351 [Notice] “New Monthly Every Day Manda Package” is Now on Sale!   [4] file Natara 2019.10.01 5296
    350 [Notice] “2nd Anniversary Special Package” Price Issue (Modified)   [0] file Natara 2019.09.26 132
    349 [Update] 2.5.2.0 Update Preview   [2] file Natara 2019.09.26 327
    348 [Notice] Rewards for the Holiday Period Issue   [0] file Natara 2019.09.19 256
    347 [Notice] Service Discontinuation for Weibo Account Sync   [0] file Natara 2019.09.16 303
    346 [Notice] Guild Blitz Hotfix – September 16th   [1] file Natara 2019.09.16 124
    345 [News] Breaking News! Leonardo’s Mass Production of Ancient Outfits!   [6] file Natara 2019.09.11 520
    344 [Maintenance Notice] Server Maintenance - Complete   [1] file Natara 2019.09.05 1601
    343 [Update] 2.5.1.0 Update Preview   [1] file Natara 2019.09.05 623
    342 [Notice] Jewel and Equipment Changes Preview (Update 2019.09.05)   [4] file Natara 2019.09.03 600
    341 [Notice] Unsupplied Guild Blitz Rewards Notice - Completed   [0] file Natara 2019.09.02 134
    340 [Notice] Goal Achievement Package Item Receiving Level Changes   [2] file Natara 2019.09.02 436
    339 [Notice] Issue Regarding Game Play Unavailable with Black Screen   [10] file Natara 2019.08.30 205
    338 [Notice] Guild Blitz Strength Display Error Notice   [0] file Natara 2019.08.28 150
    337 [Notice] Package Content Changes Preview   [0] file Natara 2019.08.28 176
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