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[Notice] Server Normalization Information   [31]

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    Hello, Captains of Midgard!

     

    During the server safety strengthening process, an unexpected issue occurred, which caused an additional maintenance time. Currently, most of the issues are fixed and we have resumed the service. You'll be able to enjoy the basic gameplay, but there are still some lingering issues that might cause an inconvenience during your play.

     

    Please refer to the following for the details of the issue:

     

    <Possible Issue Occurrences>

    - Items supplied at Schumann's Hunter Supply Station do not display normally.

    - Mirage Ruins cannot be entered normally.

    - Fight Club battle history might not be displayed normally.

    - Although your play won’t be affected, play history and display issues might occur.

     

    The above issues will be normalized within June 26th (Friday) 18:00 (UTC+9).

     

    We sincerely apologize for the inconvenience caused by the unstable service environment that occurred for a few weeks - involving the maintenance as well as the overall service instability - and we have prepared the following compensation for our Captains.

     

    <Compensation Details>

    - We will be supplying you with twice the Server Maintenance Compensation from the previous notice.

    - 2 4 Request

    - 600 Manda

    - 200000 Rupees

    - 2000 Fuels

    * The above compensation will be supplied after the Hunter Supply Station issue has been fixed.

     

    We will try our best to provide better service!

     

    Thank you.

     

     

    • groaah 2020.06.25 20:31
      The Likes you get on your profile , will they be back or does everything start with 0 likes again ?
      Thank you in advance.
    • DrunkCheshire 2020.06.25 21:50
      Hi! I've got another issue, I can't go to the mirage ruins.
    • LazyWoof 2020.06.25 22:22
      I too can not enter mirage ruins.
      Thanks in advance and all the best.
    • Akiros36 2020.06.25 23:08
      No problem
      I'm just happy I can play the game again
      Best game ever
      I accepte your apology , and thank you
    • Psychedelia 2020.06.25 23:28
      Can’t enter the mirage ruins too, got bounced back. Have the compensation rewards been distributed yet? Saw someone comment that they received theirs but I can’t see anything in supplies.

      Thanks for working hard to get the game back up!
    • NerickGomez 2020.06.25 23:43
      The compensation will be supplied to everyone tomorrow
    • Destro1233 2020.06.26 01:06
      Daily sign in supply does show number of days. It shows 1 day
    • Destro1233 2020.06.26 01:07
      Also related to the event which closed, will I get rewards for that tomorrow too?
    • jejestyle 2020.06.26 02:45
      Hello! Another issue... I can't reply to private messages. Good work guys! ;)
    • DrunkCheshire 2020.06.26 03:28
      Other issue, I can't use the chat or send a mail. Good luck wirh the maintenance!! And thanks for your efforts!
    • Smolnekogf 2020.06.26 05:59
      I still haven’t gotten maintenance compensation
    • Kappersnapper 2020.06.26 10:46
      I can't enter the Mirage Ruins, all the 1 star trainers I have(I had 7 of them) were all deleted, my Fight Club progress was reset back to Bronze, I can't enter Abyss, and I can't do Missions! Please fix this!
    • Dmeto 2020.06.26 11:27
      Seems there's also an issue with guild chat messages being removed/made invisible if they were made after maintenance, this includes fuel requests.
    • Natara 2020.06.26 12:30

      Hello, Captains of Midgard!
      We sincerely apologize for the inconvenience.

      Please note that the issues that you have reported are planned to be normalized on June 26th (Friday) 18:00 (UTC+9) or next week.

      Also, we sincerely ask for your understanding that the compensation will be sent after the Schumann's Hunter Supply Station issue gets completely normalized.

      Please feel free to contact us through our "Support" page if you continue to face the same problem or if you cannot check the compensation even after the normalization.

      We will make sure to check it as thoroughly as possible.


      Once again, we sincerely apologize for the inconvenience.
      Thank you.

    • Fearlessssss 2020.06.26 12:49
      I still haven't gotten maintenance compensation I've been waiting for a while
    • Elmir 2020.06.26 19:12
      I still haven't gotten maintenance compensation.
    • Takorinne 2020.06.26 22:28
      I still haven't gotten my compensation yet :(
    • potatolover200 2020.06.26 22:43
      Please take your time but I have not received the compensation. Has anyone else gotten theirs yet?
    • EdmundJKC 2020.06.26 23:56
      no compensation?
    • S1monsay 2020.06.27 02:57
      Compensation its delayed? or nah
    • Akiros36 2020.06.27 03:41
      Guys they will send the compensation after they make sure that the hunter supply station is 100% fixed , so no one can say that they didn't get that compensation
    • Destro1233 2020.06.27 04:49
      I still didn’t get the rank rewards from last event
    • Ciaosuu 2020.06.27 09:26
      Looks like this game have connection issue, looks lag
    • Natara 2020.06.30 10:57 SECRET

      "非公開設定の書き込みです。"

    • People_Allergy 2020.06.28 03:18
      So... are we going to be getting our likes back too? Everything else seems to be fixed at the moment except for those. )-:
    • People_Allergy 2020.06.28 03:18 SECRET

      "非公開設定の書き込みです。"

    • Natara 2020.06.30 10:58 SECRET

      "非公開設定の書き込みです。"

    • DrunkCheshire 2020.06.28 03:23
      Hi! The guild chat is still not working.
      Thanks for your work btw!!!
    • Destro1233 2020.06.29 14:48
      One suggestion with the new event: why don’t you put a fixed price of let’s say 2400 gems to get the new hunter. Instead of leaving it to luck. Or something like 50$.
    • Natara 2020.06.30 11:00 SECRET

      "非公開設定の書き込みです。"

    • Natara 2020.06.29 18:03

      Hello Captains!


      Please feel free to contact us through our "Support" page if you cannot check the compensation at your Schumann's Hunter Supply Station.

      We will make sure to check it as thoroughly as possible.


      Also, we sincerely ask for your understanding that the Guild chat is planned to be fixed this week.

      Please feel free to contact us anytime through our "Support" page if the Guild chat issue continues to occur even after the normalization.


      Thank you.


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