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Views 171  l   Votes 0  l   2017.08.31 15:52

Refund issue   [11]

HoZhihui    Lv.  9
    • 50/100
    Hi.. Everyone recommend me please!!!
    https://bs.visualshower.com/forum_en/107977
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    Hi guys..
    For those who used there elite scroll before Diana is scrollable from the elite scrolls..i guess we should put down our name..so it will be easier for Vspang to track us..
    However, the refund is not confirm.

    Hozhihui
    Used 1 3 star scroll and 19 elite scroll
    • Enheim 2017.08.31 15:55
      Thanks for this Zhihui and VS! Enheim used 20-21 elite scrolls, 3 green scrolls and 2 blue scrolls in the period between the update and Diana being available. God bless y'all!
    • Majo 2017.08.31 16:00
      rekt! xd
    • Nexor 2017.08.31 16:09
      I used 2 blue 3* scroll 1 2* scrolls and 13 normal elite scrolls. I really thank both hoz and vspang for considering the fact though it's a sort of fault of our own but I really thank you guys coz I've been saving up for Diana so I hope we get a refund. My ignorance is Nexor by the way
    • VSpang 2017.08.31 17:20
      Thanks for making this post! We will be tracking down when you used what item, so leaving your name down itself is fine. Please note that a character you've already used from the scroll cannot be undone!

      Please make sure a notice is up on the forums saying that a new character is available on the scrolls before you start spending scrolls for the new character next time! Thanks. :)
    • HoZhihui 2017.08.31 17:35
      I used so much of them..i think someone 4 star Karl got remove..
      It is sort of unfair as normally we will keep the 3 star heroes and used one star as advance material..so instead of getting the full refund..we are trading a 3 star for an elite scroll..( not me..i didn't get any 3 star from my 19 elite) but others had.
    • Nexor 2017.08.31 17:57
      Hoz is right. I used up like 50k + Money and all the 1** to max my Athena to 4* and now she is gone and I get only a few scrolls back as I hardly getv1* from scrolls which are used up as mats so it's better to return is all the scrolls and money before we got our scrolls used up or else it's fine to leave.us at our old state coz you are even worsening the condition coz for a complete unsure chance of getting her I don't think giving back scrolls for only untouched heroes makes up
    • Nexor 2017.08.31 18:09
      I don't need any compensation please return me back to the state before this if the refund will return me a few scrolls for the untouched heroes . I still won't get my Athena for whom I'd been waiting for a long time and all the mats and money I stired up for the purpose
    • BlackGeneral 2017.08.31 17:29
      3 blue and 8 green .Gods bless you VSPang.
    • Preditor83 2017.08.31 18:01
      I lost over 20 heroes and a 4 star karl that was like 90% of my teams power he was about to become 5 star ive gotten no scrolls and i even used 800 manda on summons as well
    • BlackGeneral 2017.09.02 14:08
      Thanks to the devs for their reactivity,I pulled Diana.
    • Preditor83 2017.09.02 16:08
      Lucky i still havent gotten fuck all from the devs yet

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