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Views 304  l   Votes 2  l   2019.02.05 09:52

(un)Lucky Bags   [8]

Elatha    Lv.  8
    • 10/100
    Space bound! Never giving up.
    https://bs.visualshower.com/forum_en/1105918
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    Update: This issue was resolved and VSpang replied to my support ticket. I'm assuming other tickets were replied to and other users can now see the event header as well.



    So... As a lot of you might have noticed, the current "Lana's Lucky Bag" event that's going on seems to be missing. We can still collect bags. But there's no way to turn them in or check our ranks or anything. And VS has yet to say anything about it. The event is short, only lasting a few more days, and the event header has been missing for all but the first few hours. Now I'm not saying I doubt that VS is working on it. But some sort of.. News post or aknowledgement of this problem would be appreciated. I don't even care for extra compensation. Just some idea of if, or when, this might be resolved. I've already made a support post but never heard back, which is odd because even mundane little bugs I've mentioned have been replied to within hours.. This has been days. So this forum post of just another way to bring attention to the issue. That might not eve be nessacary either, but I figured it wouldn't hurt.
    • Luscious-Fiend 2019.02.05 10:46
      I too have wondered about this. The event banner is still there laying out the info but there was never a way to turn in bags or check scores or even see how many bags I have total. At this point many of us have assumed there will be some plan for the end tho I agree with this post. Would be reassuring to have some notice about the status
    • Elatha 2019.02.06 14:14
      There was a separate event banner for the Lucky Bag event for... A few hours tops when it first began. And then it vanished. But yeah, I assume there's a compensation plan and that the event will be fixed eventually, so I'm not really worried, just an idea of what's going on is always nice
    • S13Celestial 2019.02.06 08:43
      Lol did natara leave or something? I feel like I haven't seen her.
    • Elatha 2019.02.06 14:07
      Natara and VSpang will switch back and forth for posting and such. VSpang is going to be posting for a while, and then after some time, Natara will come back. At least that's what I understand
    • Deneu 2019.02.06 09:38
      It's the Chinese New Year, give them some time off, they'll probably extend the event with compensation later...
    • Luscious-Fiend 2019.02.06 12:29
      Interesting point, tho I was pretty sure this game is from Korea
    • Elatha 2019.02.06 14:12
      Korea also celebrates Chinese New Year. Or parts of it do as far as I know.
      But even so, this poblem arose before the holiday, and it wouldn't be much to aknowledge the issue anyway. I'm sure there will be some compensation and the event will probably be extended, yes... But that's not really the point I'm trying to make. There has been no aknowledgment of a (fairly) important issue, not even the private support forums. I'm not particularly upset, I just wanna know what's going on. Everyone deserves some time off, but take 5 minutes and say "hey, we know there's a problem and we'll take care of it as soon as we can".
    • Nazure 2019.02.10 02:31
      Lunar new year; not just Chinese =_=

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