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Rosa310    Lv.  1
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    Hi
    https://bs.visualshower.com/forum_en/1318444
    ?

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    I purchased the Rupee Package but I still have not received it. So I asked on the 1:1 Support board in Korean and the first thing Bluestone said is that they didn't know what exactly the Rupee Package was and that I would have to provide them the receipt #.

    It was strange because there was only ONE Rupee Package but I just gave Bluestone my receipt # and they still have not given me the package!

    I am not the only one person this happened (which has not occured to me once but twice)


    Anyone thinking about purchasing packages or items here, think again, seriously.

    I really didn't want to bring this up to Forums just by finishing it off on 1:1 Support. You can provide better service. I will definitely remember this matter.
    • Nazure 2020.01.31 16:33
      was this rupee package you mention is like this

      homescreen > shop > benefit (middle tab) > then:
      1/ economical bulk package / buying 80,000 rupee one-go?
      2/ everyday rupee package: green or black...?

      I've iap myself before, no problem for me.
      Not sure about your case then.
      GL.
    • Rosa310 2020.01.31 19:12
      Hi. It was 80,000 Rupee Package one-go. I told them that clearly in my second reply. They replied to me on both Forums and Support in the Korean version that the rupee was already given along with the veteran points but I have never seen the rupee (which is true).

      Some other users located in Korea also had similar problems. It is not much money, so i am not gotta make a big deal out of this but it is just weird.

      100 damage compensation mandas are not really what i was looking for haha.

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