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點閱 598  l   推薦 0  l   2017.05.05 11:27

Game crash and hangs   [30]

Enheim    Lv.  1
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    Even my freedom of speech is under jurisdiction.
    https://bs.visualshower.com/forum_en/1739
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    Hi admins, since this morning I've realised that I'm unable to claim the gifts from the supply npc, whenever I click on the option the entire screen turns black and just hangs infinitely.
    Also, when I access the shop, it crashes the game, not sure if others are affected as well, but I've attempted to close the app and reopen it several times with the issues still prevailing.
    Would greatly appreciate your kind actions and directions, thanks and have a nice day!
    • Lagin 2017.05.05 11:36
      Me too…
    • Dragoknight 2017.05.05 11:37
      Me too
    • StephenBri 2017.05.05 11:52
      Same issue here
    • Lagin 2017.05.05 22:03
      I still can't get my supply, wasted one whole day…
      So far:-
      Other than boss stage, all other stage cannot access, will go blank.
      Skill training can't access
      Both normal shop and arena shop can't access
      Boss stage use 7 fuel
      Daily bonus can't access
      Luckily,
      Can still upgrade characters
      Can still kidnap… er… summon characters
    • StephenBri 2017.05.06 08:22
      Yesterday I couldn't even battle so at least I could do that today.
    • Enheim 2017.05.06 13:41
      Hi dear admins, it's been a day since the problem was reported, could we get any sorta update on the current situation?
    • X_W_T 2017.05.06 20:31
      Can't collect the daily items
    • Lagin 2017.05.06 21:04
      Ya…2 days gone…
    • Enheim 2017.05.06 22:14
      This is a first, normally the admins would reply us in an instant, I wonder what's going on rn... Hi admins, if you're reading this please do reply us asap, any update is really appreciated. Thanks again!
    • HoZhihui 2017.05.06 22:37
      Hi..i guess the admins are really busy trying to launch the next updates and fix the current issues..i guess everyone is having the same issues..so just need patient and wait for them to fix it.
    • Strat05phere 2017.05.07 08:26
      I've just started this game and am getting the same black screen but on the 1st level and am not able to progress because of it pls help.
    • Kamisori 2017.05.08 12:01
      Safely, same problem here too... Reported on their FaceBook as well as on Google Play ┓( ´〜`)┏
    • VSpang 2017.05.08 16:40
      Hi everyone! We have just posted a notice regarding this issue, and we apologize that all we can tell you for now is that our developers are working on resolving this problem :( We greatly apologize for the inconvenience.

      We apologize for the late response as well; this has just been an unfortunate timing of app issues and Korean holidays at the same time. We hope you understand the situation and we will work towards releasing the patch as fast as possible.
    • VSpang 2017.05.11 15:20
      Hi everyone, we apologize for the delay! The issue should be fixed and if it persists on your app, please reinstall Blustone. We greatly appreciate your patience.
    • ChillerX5 2017.05.14 08:18
      The music is buggy and cracked up every now and then, the screen freezes and does not respond to touch commands, and also the game crashes mid gameplay.
    • Kamisori 2017.05.14 16:47
      Anyone else having issues with the Fight club?
      Whenever I try to change my Defensive team, the game crashes.
      I'm probably an easy target now :P
    • VSpang 2017.05.14 23:19
      Hello, we've had several reports that many users are having issues with the defense part of the Fight Club, and we have informed our developers of this bug. We greatly apologize for the inconvenience and we will let you know once this bug is fixed!
    • VSpang 2017.05.16 14:49
      Hi Kamisori, this bug should be fixed with Blustone v1.0.0.3, so please try updating your game. Thank you again for your report!
    • VSpang 2017.05.16 14:50
      Hi ChillerX5, the choppy music is addressed in Blustone v1.0.0.3 and the game has also been further optimized with the new update. Please try updating the game and we would be happy to assist you with any additional issues that may arise. Thank you!
    • ChillerX5 2017.05.15 01:50
      My game crashes whenever I go to the medic unit at mouse's hunter recruitment menu
    • VSpang 2017.05.16 15:12
      Hi ChillerX5, this bug is patched with Blustone v1.0.0.3. Please try updating and reaccessing the game. Thank you for your report!
    • UnfortunateOne 2017.05.15 05:50
      Same here
    • VSpang 2017.05.16 18:03
      Hello, could you confirm if this occurs on a regular basis after the new v1.0.0.3 update? Closing other apps to provide more RAM space for Blustone also helps. We apologize for the inconvenience and our developers will continue to optimize the game in future updates.
    • Stryfe 2017.05.15 08:01
      Same
    • Stryfe 2017.05.15 08:01
      Crashed after leveling up
    • VSpang 2017.05.16 18:03
      Hello, could you confirm if this occurs on a regular basis after the new v1.0.0.3 update? Closing other apps to provide more RAM space for Blustone also helps. We apologize for the inconvenience and our developers will continue to optimize the game in future updates.
    • SyfierX 2017.05.16 00:28
      Crashed after purchasing the starter package too
    • VSpang 2017.05.16 18:04
      Hi SyfierX, does the crash happen with every purchase? Some purchase crashes may occur with an unstable connection and a timeout error. Any specific details would be greatly appreciated in resolving any bugs. Thank you!
    • Lesfer 2017.10.25 02:37
      Same. I thought it was from not updating bit after the update I couldn’t get past the ok to download screen so I Uninstalled and now it won't let me past the language part! I click on continue and it dosent do anything :/
    • USER4CFBF 2019.06.01 09:27
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