Game crash and hangs

by Enheim posted May 05, 2017
Hi admins, since this morning I've realised that I'm unable to claim the gifts from the supply npc, whenever I click on the option the entire screen turns black and just hangs infinitely.
Also, when I access the shop, it crashes the game, not sure if others are affected as well, but I've attempted to close the app and reopen it several times with the issues still prevailing.
Would greatly appreciate your kind actions and directions, thanks and have a nice day!